Our six promises
Rigour
at the service of your confidence.
From supply chain selection in West Africa to delivery at European ports, every step is designed to secure your sourcing.
Our method
Six steps, one promise.
At CHAP & CO, quality is not a sales argument: it is a structured method applied to every shipment, without exception.
Discover our six commitments in detail — concrete, measurable, and designed to build lasting partnerships with major players in the global market.
Rigorous supply chain selection
The meticulous selection of producers and terroirs.
Our role begins well before harvest. We rigorously identify, visit and select each partner supply chain in West Africa. This selection rests on three pillars: the quality of the terroir, the expertise of producers, and their capacity to supply consistent volumes over time.
Step
- Systematic visits to production sites
- Assessment of terroir quality and farming practices
- Selection of reliable and committed partner producers
- Regular monitoring of harvest conditions
Volume management
From retail packaging to industrial bulk.
Whether you are a retail chain, a specialist wholesaler or an industrial processor, we precisely adapt our volumes to your needs. Our flexibility ranges from a 500g retail bag to a 40-foot container in industrial bulk.
Step
- Multiple packaging formats adapted to each channel
- Contractual volumes planned over the year
- Flexibility from retail to industrial bulk
- Capacity to scale with your growth
Pre-shipment quality control
Systematic checks to guarantee excellence.
No product leaves the port of Abidjan without passing our rigorous quality controls. Physical inspection, microbiological analyses in an accredited laboratory, verification of compliance with international standards — every step is documented.
Step
- Systematic physical inspection before loading
- Microbiological analyses in accredited laboratories
- Compliance with international standards
- Complete documentation of controls carried out
Product traceability
From farm to container, every link is traceable.
Traceability at CHAP & CO is not a mere marketing promise: it is a structured system that allows, for every shipment, tracing back to the original producer, the harvest batch and the processing conditions. An indispensable transparency for demanding markets.
Step
- Precise identification of producer and batch
- Monitoring of harvest and storage conditions
- Transparent documentation across the entire chain
- Information accessible on request
Complete export documentation
Certificates, product sheets, customs — everything provided.
For every shipment, we provide a complete documentary dossier according to your market requirements: phytosanitary certificate, certificate of origin, microbiological analyses, product technical sheets and customs documentation. Our objective is the progressive alignment with European standards.
Step
- Official phytosanitary certificate
- Certificate of origin from Côte d'Ivoire
- Microbiological analyses by accredited laboratory
- Detailed technical sheets per product
- Complete customs documentation
Secure maritime logistics
Transport in secure containers according to your contracts.
From the port of Abidjan to Marseille, Antwerp, Rotterdam or other global destinations, we orchestrate rigorous maritime logistics. Sealed containers, volume planning according to your contracts, FOB or CIF modes — everything is designed for the security of your supply chain.
Step
- Maritime transport in secure, sealed containers
- Volume planning per contract
- FOB Abidjan or CIF European ports export modes
- Coordination with destination freight forwarders
Ready to take action?
Six commitments,
your peace of mind.
Discover our product range or speak with us directly to build a tailored partnership.